Course Information: Leadership and Management - ILM level 3 Award

About this course

Course code
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New to management, or have no formal management training? This course develops core knowledge and skills to manage and motivate your team in the achievement of organisational objectives, increased productivity and business success.

Dates and times

From 18 Sep 2017 to 11 Dec 2017
Mon 14:00-17:00
for 12 weeks

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18 Sep 2017
14:00 to 17:00
25 Sep 2017
14:00 to 17:00
02 Oct 2017
14:00 to 17:00
09 Oct 2017
14:00 to 17:00
16 Oct 2017
14:00 to 17:00
30 Oct 2017
14:00 to 17:00
06 Nov 2017
14:00 to 17:00
13 Nov 2017
14:00 to 17:00
20 Nov 2017
14:00 to 17:00
27 Nov 2017
14:00 to 17:00
04 Dec 2017
14:00 to 17:00
11 Dec 2017
14:00 to 17:00


Oakdale Centre
Wimborne Road
BH15 3DL

Fees and concessions information

The fee for this course is 725

Fees payable for online enrolment

  • 725.00 (course fee)

What the course is about

New to management, or have no formal management training? This course develops core knowledge and skills to manage and motivate your team in the achievement of organisational objectives, increased productivity and business success.

First line managers are often ill-equipped to effectively manage others they have the technical skills but often have not been given any management training to support them in their role.

Ineffective management costs! If managers do not have the right skills to manage effectively the consequences for the business, in this Brexit era, can be poor productivity, poor staff morale and poor competitiveness, and ultimately, the longer term survival of the business.

However, the impact having an effective first-line management team has on a business, includes:

Managers with the tools to develop their leadership skills and competences
Effective relationships and communication in teams
Improved performance for the business and the employee
Managers with the knowledge and proven skills to more confidently respond to challenges and opportunities
Managers with a greater understanding of how to deploy their skills strategically to achieve organisational goals

This qualification has a credit value of 6. The course content is generic and will focus on developing 21st Century Management Skills. The core units are:

Unit 308 Understanding Leadership
Unit 322 Understand the Organisation and its context
Unit 341 Leading and Motivating a Team

By the end of the course you will have:

Developed a range of key management skills that can be applied practically to your own workplace practice.

Studied leadership and management theories which will introduce new techniques and initiatives in your workplace.

Developed a greater understanding of your organisation and its context

Developed your capabilities to motivate and engage teams and manage relationships confidently.

Developed your overall leadership and management skills using your own knowledge, values and motivations.

Weekly classroom sessions will focus on generic management skills and knowledge development, to support achievement of the core units of this qualification. You will have self-study and assignment work to complete between sessions. Individual tutorials will occur on a regular basis.

A variety of learning activities will be used including tutor presentation and demonstration, practical application of skills, individual and group work, discussions, Q&A, internet research, individual research and project work. Where relevant, your learning will enable you to develop skills and knowledge required for work.

Tutors are professionally qualified and have relevant experience of managing and leading others in the achievement of organisational objectives.

You will be expected to maintain a journal or learning log throughout the course. In this you will record what you have learned, how you use that new knowledge (or how you would expect to use it), details of other reading and research e.g. newspaper articles about management, journals, internet research or watching The Apprentice! This journal will demonstrate your ability to apply new concepts and tools to your everyday working life.

Learners enrolling for this course will gain free student membership of the Institute of Leadership & Management (ILM) for a limited period.

This is a vocational course leading to a Level 3 qualification. You will be required to complete all of the necessary coursework/assignments or exams by the given deadlines. Please note: if you do not successfully complete the course within the expected time period you may incur additional costs for ongoing assessment. For further information on the ILM please go to

If you have declared at enrolment that you are unemployed, you will be invited to meet with our Learning Adviser, or a Work Coach, to identify other learning and work placement opportunities that will support you to secure employment or improve your employment prospects. We highly recommend that you engage fully in any other learning opportunities that we help you identify.

Your tutor will also support you to improve your English and maths skills alongside your learning of your vocational subject. This will include assessing your current skills and planning learning activities related to your subject that are designed to develop your skills in these areas. To support this, you will undertake some e-learning modules, where appropriate, as homework.

Who the course is for / Previous experience, knowledge or qualifications

This course has been developed, primarily, for new and first line managers, although experienced managers with no formal training will also find the course beneficial in reinforcing their workplace practice.

If is suitable for you if you:

Have responsibilities for the management of others in the achievement of business objectives
Have English skills at Level 2
Can commit to weekly class attendance
Can commit to the self-study requirements
Can meet deadlines to successfully achieve the Award

You will need the support of a manager and your colleagues at work to help you successfully achieve this qualification.

You will need to commit to several hours of home study each week to successfully complete this course.

Although it is possible to complete this qualification without being in a supervisory or management job role, it will be more challenging to make your assignments relevant to the workplace and demonstrate how you have developed new skills.

At Level 3, you are expected to produce work to the standard of an A level programme. As a guide, this means you should be able to describe, explain, analyse and apply concepts and data, in a contextualised way and apply given tools/methods accurately and carefully to a well defined problem, and begin to appreciate the complexity of the issues in the discipline.

You will be expected to evaluate yourself, your work and your findings and be prepared to make the necessary changes or justify your rationale. It is expected that you can use your increasing knowledge to effectively action plan and find new ways of working. At this level you will be expected to be autonomous and carry out significant self directed study using a wide range of learning resources. You will be required to communicate effectively in a format appropriate to the discipline and report practical procedures in a clear and concise manner.

Once enrolled there is an expectation that you will commit fully to the period of time involved in this course, the associated home study and the assessed work requirements.

You will need good IT skills and should be able to:

Word Process assignments
Confidently use the internet to search for material
Use basic presentation software to produce reports
Use basic Excel or other spreadsheet tools to produce graphs and charts

We have designed this course to support the development of your leadership and management skills. Successful completion of this course will provide the skills and knowledge required for management roles in all sectors.

You can check the suitability of this course for a preferred career path or route to employment by looking at various job profiles on the National Careers Service website

There is an expectation that if you enrol on this course, you are willing to commit fully to the period of time involved in this course, the associated home study and the assessed work required, and intend to sit the examination if applicable.

English language and /or Maths skills at Level 1/Level 2 are required. You may be asked to complete an online assessment in English (and maths if applicable) prior to submitting a course application or as part of an enrolment session.

Pre-course information session or interview

You will be invited to attend an Enrolment session to ensure the course meets your learning aims and is suitable for you.

At this session, you will receive:

full details of what is covered on the course
information as to the pre-requisite skills or qualifications needed prior to enrolling
information as to the home study requirements and commitment
a Skills Check for English/or Maths as appropriate
details of learning or financial support that may be available to you

There will be an opportunity to ask any further questions you may have.

All sessions will be at the Oakdale Centre.

If you have any certificates for qualifications in this subject area, or for English or Maths, please bring them with you to the Enrolment Session.

To book a place on an Enrolment Session please go to to book online, or call 01202 262300.

Assessment of progress, tests, exams

This is a Level 3 assessed course. You will need to create your own course portfolio, for storage of all assignments, which will be presented to the Awarding Body.

Once completed, your work will be externally assessed and verified by the ILM. On completion of your full award you will receive your certificate. As soon as your certificate is received by Skills&Learning it will be forwarded to you.

Awarding body: The Institute of Leadership & Management (ILM)
Assignments/Course work: Assignments or work based projects for each unit undertaken
Examination(s): N/A

You will be expected to attend regular 1-1 tutorials. You will negotiate a Personal Learning Plan with your tutor identifying the areas you need to develop; this will be reviewed at regular intervals. Please note that this qualification must be completed within the deadline set.

Materials and costs

Essential resources required to achieve your qualification :

Writing materials
An A4 folder and dividers for the creation of your portfolio
Assignments must be word processed
You will need regular and reliable access to a PC, laptop or tablet with broadband connection to successfully complete this course.
You may have access to ICT facilities within the Oakdale Centre
You can use ICT facilities in your local library.

Desirable resources required:

Your tutor will advise you of any recommended reading material which can be accessed online or in your local library. You may like to obtain some management text books to support your study.

There may be further materials you could obtain to further support your study. You will be guided by your tutor prior to any purchase.

Course costs for Level 3 and 4 Awards for those aged 19+ at start of course

There are no subsidies or concessions available for this course.
You will need to pay the course fee in full, or by instalments: Please refer to the Financial Information Pack at or phone 01202 262300 for further information.

Next Step

You may like to continue your management training at a higher level and this can be discussed with your tutor. Skills&Learning also offer a range of workshops and short courses to improve your business skills.

Other courses may be offered by Skills&Learning or other local providers.

There are a range of courses available to help the development of skills for work.

There are a variety of e-learning courses that can be started at any time of the year. See the website for more details.

Up to date English and maths Functional Skills qualifications can help you progress at work or into further or higher education.

Skills&Learning work with local employers to offer Traineeships and Apprenticeships to young people.

Your tutor may also be able to discuss the possible next step options with you. You may like to talk with our Learning Adviser about other Skills&Learning courses. Alternatively, general careers advice and guidance can be provided by Ansbury. For further information please contact us on 01202 262300.

Additional information

<b>English, maths and computing skills:</b> all of our courses support the development of relevant English, maths and computing skills.
<br><b>Refunds:</b> please see details of our cancellation policy in our Terms and Conditions on our website <a href=""></a> or in our brochure.
<br><b>Attendance:</b> before enrolling you should ensure that you can attend all classes offered as far as possible
<br><b>Places on courses:</b> some of our courses will be in high demand and if you have been offered a place but no longer require it, please advise us immediately as you may be preventing another learner from the taking the place. Where learners do not attend the first session, without having given prior notice, Skills & Learning reserve the right to offer the place on the course to another learner and you will not be eligible to a refund it its outside of the terms outlined in our cancellation policy.
<br><b>Fully funded learners:</b> if you have been offered a fully funded place on a course and no longer require it, you must advise us before the course starts so that your place can be offered to someone else. We reserve the right to withdraw future offers of fully funded places if you regularly do not start or complete funded courses.
<br><b>Home study:</b> you may be required to do some study at home between sessions to assist with your learning and progress.
<br><b>Qualification Levels:</b> there is further information about qualification levels on our website. Some courses will have learners of different levels being taught in the same class with differentiated learning materials and activities appropriate to the qualification level.
<br><b>Proof of identity:</b> please bring photographic ID and your National Insurance number with you to your first session. You will also need to provide it for any external examinations you take.
<br><b>Off-site activities:</b> with some courses, there may be the opportunity for off-site enrichment activities at additional cost, for example: gallery, museum or exhibition visits. Where this is an integral part of the course, your tutor will discuss the arrangements with you during your induction.
<br><b>Parking at Centres:</b> parking at centres may be limited, please be prepared to use on street parking or pay and display car parks. For information regarding each centre, please visit the venue section of our website <a href=""></a>.
<br><b>Refreshments:</b> tea/coffee or vending machine(s) are available at some venues. Further information can be found in the venue section of our website <a href=""></a>.
<br><b>Unspent Criminal Convictions</b> we require learners to disclose any unspent criminal convictions. Please refer to <a href=""></a>.
<br>If you have any <b>accessibility or disability issues</b> that we need to accommodate or if you think you may need any other support to complete your chosen course please contact: 01202 262300 or e-mail <a></a>. All enquiries are treated in confidence.