SKILLS&LEARNING
Bournemouth and Poole
Terms and Conditions
ENROLMENT REGULATIONS
ADMISSION
The Skills&Learning Manager reserves the right to assess the learner's suitability to benefit from the proposed course. Completion of an enrolment form and payment does not guarantee a place on a course.
Skills&Learning reserves the right to insist upon any learner discontinuing attendance at any course or venue.
Eligibility to Attend Courses
Learners under 15 will not be permitted to attend Skills&Learning courses. Learners aged 15-16 in the final year of compulsory secondary schooling may be admitted to certain vocational courses if written permission from their Head Teacher is provided and the Skills&Learning Manager is in agreement. In these rare circumstances an individual fee would apply. This fee would be significantly higher than the published fees as the Skills&Learning Service would not be in receipt of any funding from the Skills Funding Agency. Residency rules apply to Skills Funding Agency funded courses.
Changes in Class Arrangement
Courses are arranged on a basis of estimated demand. The Skills&Learning Manager may change the syllabus, the day and time of any session and may cancel sessions where:
- Enrolment or attendance is considered inadequate.
- The course tutor is unable to continue teaching and no suitably qualified replacement tutor is available.
Where a session has to be postponed Skills&Learning will re-schedule the session and no refund of the learner's fee will be made. Where the remainder of the course is cancelled, the Skills&Learning's liability is limited to a pro-rata refund of the learner's fee.
Stationery, Textbooks, Craft Materials etc.
On most courses learners are expected to provide the textbooks, stationery and materials required for their courses. Please refer to the Course Information Sheet.
Smoking
Skills&Learning in Bournemouth & Poole conforms to the Boroughs of Bournemouth and Poole Smoking Policies and the requirements of national legislation. Smoking is not permitted in or on any of our venues.
Damage to Equipment & Premises
The cost of repair of property known to have been damaged by a learner shall, on demand, be paid to the Boroughs of Bournemouth or Poole by the learner responsible for such damage.
Loss or Damage to Personal Property
All property, including clothing, electronic goods, bicycles and motor vehicles, brought to any Skills&Learning premises by a learner shall remain throughout, at the sole risk of the learner. Boroughs of Bournemouth or Poole nor the Skills&Learning service accepts any responsibility.
HOW MUCH WILL IT COST?
Course fees
Fees are exempt from VAT.
Learners should be aware that course fees, as quoted, are subject to overall review only in exceptional circumstances. Places on courses are not transferable to any other person.
Concessionary Course Fees
Please note concessions may be available to people in the groups listed below. Before a place is confirmed you will be required to show proof of your entitlement when you enrol. If enrolling by post a copy of your evidence must be sent with your application.
There are no concessions available on some courses. Such courses are clearly identified.
Course numbers prefixed with A and J.
Learners aged 16-18 as of 31st August 2012 are entitled to free places on all courses prefixed with an A but are not eligible to enrol on courses prefixed with a J. Concessions may be available for anyone aged 19 or over on 31st August 2012.
- Individuals on Job Seekers Allowance (JSA) or Employment and Support Allowance (ESA) in the Work Related Activity Group (WRAG) are entitled to full funding for their
learning programme.
- Unemployed individuals who are in receipt of a state benefit, other than JSA or ESA (WRAG), who want to enter employment and need skills training to do so are entitled to full funding.
For more information on Job Seekers Allowance (JSA) and Employment Support Allowance (ESA) (WRAG) please go to
www.dwp.gov.uk or www.direct.gov.uk.
Course numbers prefixed with A and Q
The Skills Funding Agency provide a Learner Support Fund for learners who wish to take a certificated course. The funding may cover exam fees, child care, travel or material costs. You will be required to repay any money given to you from this fund if you do not complete your course, and your future funding may be affected
Courses prefixed with P
These courses are only available to learners aged 19 or over on 31st August 2012. There are concessions on these courses for Access To Leisure & Learning card holders.
HELP WITH FEES
For fees over £100 it may be possible to pay 50% of the course fee before the start of the course. 50% of the total course fee must be received by Borough of Poole before the agreement is valid. This will be followed by 2 consecutive monthly instalments of 25%.
For course fees over £650 please contact Skills&Learning for further information.
EXAMINATION AND AWARDING BODY REGISTRATION FEES
Examination and awarding body registration fees and administrative charges are included in the cost of the course.
Learners are reminded that it is their responsibility to ensure that they are entered for the correct examination by the deadline date set.
Late entries
If a learner misses the final examination entry deadline and wishes to make a late entry the learner will be required to pay a £15 centre administration fee and the awarding body late fee.
CONDITIONS OF REFUNDS
Under the distance selling regulations learners have the right to cancel their enrolment within seven working days for all enrolments made by phone, post, online or in person.
To cancel the enrolment and receive a full refund you can email us at infopal@poole.gov.uk or write to Skills&Learning, FREEPOST (SWB21126) Poole BH15 3BF within seven working days of receipt of payment confirmation.
No refunds will be given if an enrolment is cancelled after the seven working day cooling off period.
An appropriate proportion of fees may be refunded in the following circumstances:
- A class is closed due to low attendance and/or where the number of learners does not justify continuation of the course.
- A learner is unable to continue for medical reasons. A medical certificate or letter from a doctor must be supplied within three weeks of the last class attended to support the request for a refund. A £15 administration fee will be charged.
- A full refund of fees, with no administration charge, will be made if a course is cancelled due to a service failure.
Please note: Examination fees are non-refundable
Learners should not turn up for the first session without enrolling.
Please retain this information for reference purposes.
Please be aware that by enrolling on a course, learners are accepting all of these Terms & Conditions.
All information correct at time of printing June 2012.
