Work Skills

BTEC Award/Certificate in Principles of Customer ServiceNew course available from June 2018. Please enquire at our Thursday Job Club. The course will provide you with an introduction to the underpinning knowledge and attitudes required for working in a customer service environment.
English Language CafeImprove your English conversation, over a cup of tea or coffee, with others like you who have English as their second language. No need to book or enrol, just turn up at 10am to chat!
Health and Safety in the WorkplaceA Highfield Awarding Body for Compliance (HABC) course including roles and responsibilities, risk assessments, common workplace hazards and procedures for responding to incidents. A pass in a multiple choice exam at the end of the course leads to a HABC Level 2 Award in Health and Safety.
Personal Development WeekExplore and develop life skills such as managing change, dealing with stress, setting personal goals, improving communication skills, building selfconfidence and working as part of a team
Weekly Job ClubCome on in and see us to find out further information about a whole variety of courses available to people seeking work. Whether you need to brush up, learn a new skill, update your CV or improve your interview techniques, we can help. You will be guided to improve your employability skills.