Accessibility statement

<p>This statement applies to content published on the website <a href="http://www.webenrol.com/camden">www.webenrol.com/camden</a>.</p> <p>This website is developed by Monterpoint Technologies Limited on behalf of the London Borough of Camden. We want as many people as possible to be able to use this website. For example, that means you should be able to:</p> <ul> <li>change colours, contrast levels and fonts using browser or device settings</li> <li>zoom in up to 300% without the text spilling off the screen</li> <li>navigate most of the website using a keyboard or speech recognition software</li> <li>listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)</li> </ul> <p><a href="https://mcmw.abilitynet.org.uk/" style="color:#0563c1; text-decoration:underline">AbilityNet</a> has advice on making your device easier to use if you have a disability. You can also find help with exploring accessibility settings on your device at <a href="http://www.camden.gov.uk/accessibility" style="color:#0563c1; text-decoration:underline">www.camden.gov.uk/accessibility</a></p> <p>&nbsp;</p> <p><span style="font-size:18px"><strong>How accessible this website is</strong></span></p> <p>We know some parts of this website are not fully accessible:</p> <ul> <li>Some page titles are not fully descriptive</li> <li>Inadequate use and structure of some headings and labels</li> <li>Inadequate alternative text for images</li> <li>Some interactive elements not keyboard accessible</li> <li>Some elements difficult to determine by a screen reader</li> <li>Course information PDF is not fully accessible</li> <li>Access to&nbsp;the cookies pop-out&nbsp;for keyboard users</li> </ul> <p>&nbsp;</p> <p><span style="font-size:18px"><strong>Feedback and contact information</strong></span></p> <p>If you need information on this website in a different format like accessible PDF, large print, <a href="https://www.camden.gov.uk/camden-easier-info" style="color:#0563c1; text-decoration:underline">easy read</a>, audio recording or braille call us on 020 7974 4444.</p> <p>If you are D/deaf or hard of hearing you can call us for free, 24 hours a day using SignVideo.</p> <p>For additional contact details, visit our <a href="https://www.camden.gov.uk/contact-camden" style="color:#0563c1; text-decoration:underline">contact us page</a>. You can also contact a staff member from the Adult Community Learning team directly for support with this website at&nbsp;our enrolment sessions or in the classroom.</p> <p>&nbsp;</p> <p><span style="font-size:18px"><strong>Enforcement procedure</strong></span></p> <p>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the &lsquo;accessibility regulations&rsquo;). If you&rsquo;re not happy with how we respond to your complaint, <a href="https://www.equalityadvisoryservice.com/" style="color:#0563c1; text-decoration:underline">contact the Equality Advisory and Support Service (EASS)</a>.</p> <p>&nbsp;</p> <p><span style="font-size:18px"><strong>Technical information about this website&rsquo;s accessibility</strong></span></p> <p>The London Borough of Camden is committed to making this website accessible, in accordance with the Public Sector Bodies (websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.</p> <p>&nbsp;</p> <p><span style="font-size:18px"><strong>Compliance Status</strong></span></p> <p>This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (WCAG) AA standard, due to &lsquo;the non-compliances&rsquo; listed below:</p> <ul> <li>Page titles not fully descriptive</li> <li>A lack of headings for identifying sections of pages</li> <li>A poor use of heading levels for describing page structure</li> <li>Elements inaccessible by keyboard</li> <li>Places where keyboard focus is relinquished</li> <li>Instances of garbled / unparsable text</li> <li>Erroneous and confusing labelling of form elements</li> <li>Input errors not programmatically determinable</li> <li>Inadequate alternative text</li> <li>Lack of list markup for groups of related elements</li> <li>Course information PDF is not fully accessible</li> <li>Accessing the cookie policy requires&nbsp;keyboard users to tab through the whole page, or backwards to access it which is counter-intuitive</li> <li>Accessing&nbsp;the &#39;understood&#39; button using tabs on the keyboard dismmisses the cookie-pop-out&nbsp;without having to read the cookie policy</li> </ul> <p>&nbsp;</p> <p><span style="font-size:18px"><strong>Non-accessible content</strong></span></p> <p>The content listed are high priority issues and are non-accessible for the following reasons:</p> <p><strong>Undescriptive title</strong></p> <p>Page titles are not sufficiently descriptive.</p> <p>WCAG 2.1 violation(s): <a href="https://www.w3.org/TR/WCAG22/#page-titled" style="color:#0563c1; text-decoration:underline">2.4.2 Page Titled</a></p> <p>Occurrences: Homepage, account, courses, venues</p> <p><strong>Lack of headings</strong></p> <p>There are pages where no headings are used to label sections of content.</p> <p>WCAG 2.1 violation(s): <a href="https://www.w3.org/TR/WCAG22/#section-headings" style="color:#0563c1; text-decoration:underline">2.4.10 Section Headings</a>, <a href="https://www.w3.org/TR/WCAG22/#info-and-relationships" style="color:#0563c1; text-decoration:underline">1.3.1 Info and Relationships</a></p> <p>Occurrences: Homepage, &ldquo;You are not signed in&rdquo; page</p> <p><strong>Poor heading structure</strong></p> <p>Heading levels are frequently skipped, making the document structure illogical.</p> <p>WCAG 2.1 violation(s): <a href="https://www.w3.org/TR/WCAG22/#info-and-relationships" style="color:#0563c1; text-decoration:underline">1.3.1 Info and Relationships</a></p> <p>Occurrences: Course application form, course application status, password reset, search results</p> <p><strong>Headings not determinable</strong></p> <p>Some text is used as a heading but does not use the appropriate heading HTML</p> <p>WCAG 2.1 violation(s): <a href="https://www.w3.org/TR/WCAG22/#info-and-relationships" style="color:#0563c1; text-decoration:underline">1.3.1 Info and Relationships</a></p> <p>Occurrences: Account</p> <p><strong>Interactive elements not keyboard accessible</strong></p> <p>It is not possible to focus and activate certain interactive elements.</p> <p>WCAG 2.1 violation(s): <a href="https://www.w3.org/TR/WCAG22/#keyboard" style="color:#0563c1; text-decoration:underline">2.1.1 Keyboard</a></p> <p>Occurrences: Sign in, password reset, course application</p> <p><strong>Missing and broken input labels</strong></p> <p>Some inputs have the wrong labels (are labelled by the wrong elements). Some radio button groups do not have programmatically determinable group labels (legend elements).</p> <p>WCAG 2.1 violation(s): <a href="https://www.w3.org/TR/WCAG22/#error-suggestion" style="color:#0563c1; text-decoration:underline">3.3.3 Error Suggestion</a> <a href="https://www.w3.org/TR/WCAG22/#name-role-value" style="color:#0563c1; text-decoration:underline">4.1.2 Name, Role, Value</a></p> <p>Occurrences: Password reset, course application</p> <p><strong>Input invalidity not determinable</strong></p> <p>Input invalid status and error suggestions not determinable by screen reader.</p> <p>WCAG 2.1 violation(s): <a href="https://www.w3.org/TR/WCAG22/#error-suggestion" style="color:#0563c1; text-decoration:underline">3.3.3 Error Suggestion</a> <a href="https://www.w3.org/TR/WCAG22/#name-role-value" style="color:#0563c1; text-decoration:underline">4.1.2 Name, Role, Value</a></p> <p>Occurrences: Course application, create an account</p> <p><strong>Access to cookie policy</strong></p> <p>Accessing the cookie policy requires keyboard users to tab through the whole page, or backwards to access it which is counter-intuitive. Also, the cookie pop-out is automatically dismissed when tabbing to&nbsp;the &#39;understood&#39; button without requiring the user to read the cookie policy first.</p> <p>WCAG 2.1&nbsp;violation(s): <a href="https://www.w3.org/WAI/WCAG21/Understanding/focus-order.html">2.4.3 Focus Order</a>, <a href="https://www.w3.org/WAI/WCAG21/Understanding/on-focus.html">3.2.1 On Focus</a></p> <p>Occurences: Cookies pop-out</p> <p>&nbsp;</p> <p><span style="font-size:18px"><strong>What we&rsquo;re doing to improve accessibility</strong></span></p> <p>The accessibility issues have been reported to our supplier Monterpoint Technologies Limited and we are working to resolve all issues. Improvements to the website are a continuous process and we expect all the identified accessibility issues to be resolved by November 2024.</p> <p>&nbsp;</p> <p><span style="font-size:18px"><strong>Preparation of this accessibility statement</strong></span></p> <p>This statement was prepared on 16/05/2024. It was last reviewed on 03/06/2024.</p> <p>This website was last tested on 02/05/2024 against the WCAG 2.1 or 2.2 AA standard. The test was done by an independent expert commissioned by the London Borough of Camden.</p>