Certificate in Information Advice and Guidance Level 2 online

This course requires you to follow an application process

Registered before?  sign in  to make an enquiry or to start an application

Not registered yet?  sign up  enquire here  start your application here

Course code3581

10 week introductory course for those interested in working in Advice and Guidance

When and where


From 14 Jan 2021 to 25 Mar 2021
Thu 10:00-12:00

10 weeks

  Show timetable

  Hide timetable

14 Jan 2021

10:00 to 12:00

21 Jan 2021

10:00 to 12:00

28 Jan 2021

10:00 to 12:00

04 Feb 2021

10:00 to 12:00

11 Feb 2021

10:00 to 12:00

25 Feb 2021

10:00 to 12:00

04 Mar 2021

10:00 to 12:00

11 Mar 2021

10:00 to 12:00

18 Mar 2021

10:00 to 12:00

25 Mar 2021

10:00 to 12:00


Fees and concessions information

The full (undiscounted) fee for this course is £325 , the concession rate is Free. Please note that concession rates are subject to proof of eligibility. For more details click here to see our fees policy.

What the course is about

This course is suitable for anyone who wishes to obtain a basic level qualification in Advice and Guidance. This could include anyone who comes into contact with the public, such as in careers, housing, employment, rights, debt, and education especially those who give help to clients and assist them to make decisions
The course covers the skills needed in advice work, communication with clients, meeting the client’s needs, boundaries, referral, legislation and others. You will be asked to complete a series of small worksheets leading to a nationally recognised qualification, and will ask get the opportunity to interview an advice worker on the work that they do.

Previous experience, knowledge or qualifications

No previous experience required apart from a desire to help your clients to achieve their goals in life. The course is suitable for those who already work or volunteer giving advice and guidance but who have yet to gain a qualification.
You will asked to read and consent to our online learning guidance

Materials required

Please see ‘equipment required’

Assessments, tests, exams

Assessment is via a series of small worksheets. No tests or exams.

At the end of the course

You will receive a full nationally recognised certificate once you have completed all the worksheets. Some portfolios will be sampled for quality assurance before the certificates are claimed.
There will be a short evaluation questionnaire to complete at the end of the course, and a follow up at the end of the academic year. You will have the opportunity to share with us your thoughts on what you enjoyed and any improvements we could make by these means.

Next Step

Options for next steps include the Award in Education and Training or the Information Advice and Guidance Level 3 qualification (offered elsewhere) and 1-2-1 advice about applying for relevant jobs if desired

Assessment Method

Assessment is via a series of small worksheets. No tests or exams.

Equipment Required

Learners applying to come on this course must have direct access to a PC or laptop (including Macs) and a reasonable internet connection. Guidance can be given on the above if needed – please do ask. The course is unlikely to work well on a tablet or ipad, and will not be suitable for mobile phones.

Language of Instruction


Language of Assessment