Effective Communication Skills for Adult Social Care

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Course code: 21P405D1

This introductory course will provide you with the knowledge and skills needed to communication effectively in adult care settings.

When and where

Dates

From 05 Oct 2021 to 14 Dec 2021
Tue 13:00-15:30

10 weeks

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05 Oct 2021

13:00 to 15:30

12 Oct 2021

13:00 to 15:30

19 Oct 2021

13:00 to 15:30

02 Nov 2021

13:00 to 15:30

09 Nov 2021

13:00 to 15:30

16 Nov 2021

13:00 to 15:30

23 Nov 2021

13:00 to 15:30

30 Nov 2021

13:00 to 15:30

07 Dec 2021

13:00 to 15:30

14 Dec 2021

13:00 to 15:30

Cost

Fees and concessions

The total charge is £90.00. The tuition fee for this course is £90.00

Course details

Are you interested in working in Adult Social Care? Effective communication skills are needed to enable you to develop positive working relationships with everyone using the services. You will need to communicate with service users, families/carers, other health professionals and colleagues. This short course will gain an understanding of the communication cycle and how to ensure your communication is effective. You will learn about verbal and non-verbal communication and the different barriers to communication and effective interpersonal skills.

Course requirements

You do not need to complete an initial assessment before starting this course but you must have sufficient speaking and reading English skills to take part in activities and discuss learning with your teacher. A formal English initial assessment will be part of the course once you have settled in and this will help you to identify the English and maths skills you need to develop if you are considering progressing onto further learning.
You will be expected to maintain 100% attendance throughout the course.

Location

City Learning Quarter, Old Hall Street, Wolverhampton

What are the benefits of this course?

On this course you will learn about:
• different types of communication
• Barriers to effective communication
• the importance of body language communication
• the importance of listening skills.
• effective questioning techniques

How will I learn?

Classes will include a variety of activities such as taught sessions and discussion, workshops, role play, research, and individual assessments. You will be expected to attend regularly between the start and end dates of each term. Your teacher will be on hand to support you throughout the course. There are no examinations.

How will my progress be monitored and assessed?

Assessment is continuous throughout the course in the form of written tasks and a range of activities, including practical activities. Your teacher will mark your work to ensure that you meet all the assessment criteria, and give you feedback as to how well you are doing.
You will have an Individual Learning Plan which will be used to record your targets and progress.

Are there any additional costs?

Assessment is continuous throughout the course in the form of written tasks and a range of activities, including practical activities. Your teacher will mark your work to ensure that you meet all the assessment criteria, and give you feedback as to how well you are doing.
You will have an Individual Learning Plan which will be used to record your targets and progress.

What qualification will I get?

This course does not lead to a qualification, if you attend regularly with commitment you will achieve an in-house Adult Education certificate of achievement.

What will I be able to do after this course?

Following the course, you may wish to progress on to the Get Ready to Work in Adult Health and Social Care Entry 3.

Further information

For further information or careers or educational advice please contact our Student Gateway:
01902 558180 | enquiries@aes.wolverhampton.gov.uk | www.aes.wolverhampton.gov.uk