Certificate in IT User Skills (ITQ) Level 2

This course is full, but you can apply to join the queue for a place if one becomes available on this or a similar course.

Not registered yet?  enquireclick here to start your application

Course code: 24D117

Learn digital skills to enhance your job or volunteering prospects and gain a qualification recognised by employers.



From 20 Sep 2024 to 11 Jul 2025
Fri 09:30-12:30

34 weeks

20 Sep 2024

09:30 to 12:30

27 Sep 2024

09:30 to 12:30

04 Oct 2024

09:30 to 12:30

11 Oct 2024

09:30 to 12:30

18 Oct 2024

09:30 to 12:30

08 Nov 2024

09:30 to 12:30

15 Nov 2024

09:30 to 12:30

22 Nov 2024

09:30 to 12:30

29 Nov 2024

09:30 to 12:30

06 Dec 2024

09:30 to 12:30

13 Dec 2024

09:30 to 12:30

20 Dec 2024

09:30 to 12:30

10 Jan 2025

09:30 to 12:30

17 Jan 2025

09:30 to 12:30

24 Jan 2025

09:30 to 12:30

31 Jan 2025

09:30 to 12:30

07 Feb 2025

09:30 to 12:30

14 Feb 2025

09:30 to 12:30

28 Feb 2025

09:30 to 12:30

07 Mar 2025

09:30 to 12:30

14 Mar 2025

09:30 to 12:30

21 Mar 2025

09:30 to 12:30

28 Mar 2025

09:30 to 12:30

04 Apr 2025

09:30 to 12:30

02 May 2025

09:30 to 12:30

09 May 2025

09:30 to 12:30

16 May 2025

09:30 to 12:30

23 May 2025

09:30 to 12:30

06 Jun 2025

09:30 to 12:30

13 Jun 2025

09:30 to 12:30

20 Jun 2025

09:30 to 12:30

27 Jun 2025

09:30 to 12:30

04 Jul 2025

09:30 to 12:30

11 Jul 2025

09:30 to 12:30



Old Hall Street



Fees and concessions

total  total fee  for  this  course: £590.78.

the full tuition fee for this course: £524.28  (

Fee concessions will be discussed on application, many students do not have to pay a course fee.

) . £66.5  for exam fees


Wolverhampton Adult Education Service


Course details

<p>Digital and computing skills are an essential part of daily life and work-related activities. They support further study and open up more opportunities with employers.</p>

<p><strong>We offer a range of Digital and Computer Skills</strong> courses from Entry Level to Level 3 that will help you reach your goal.</p>

<p><strong>Making the Most of Your Digital Device</strong> is a 5 week course that will help you make better use of your digital devices it will develop your confidence within the digital world and help you in everyday life.  This course will help you take and download photos, download and use Apps, search for information on the internet, and help you to use emails and social media.</p>

<p><strong>Introduction to Digital Skills</strong> is a short course, ideal for beginners.  It will help you gain a basic knowledge and understanding of the digital skills needed to support you in everyday life and on other courses. You will learn how to use the mouse and keyboard and complete simple typing exercises. This course will help you book online appointments, find information from the internet, do online shopping, use email to communicate and stay safe on line.  </p>

<p><strong>Move on with your Digital Skills Entry Level 3</strong> and <strong>Get Confident with your Digital Skills Level 1</strong>  are 18 week courses which will continue to develop your knowledge and understanding of digital skills. You will learn how to keep your devices upto date, create and save documents in digital folders and recognise when there is a technical problem and how to solve it.  These skills will support you in everyday life, on other courses and prepare you to become ready for work. </p>

<p><strong>Digital and IT Skills Level 2</strong> is an 18 week course that will help you develop and extend your digital skills which are useful to you in a work context.  Subjects taught include spreadsheet software and word processing software. As well as giving you valuable life and work skills it will result in a qualification to help you to progress to the next level of learning.</p>

<p><strong>Microsoft Office Skills for Work</strong> is a non-accredited 10 week course to help you develop the necessary digital skills to support you in work.  Subjects taught include Word, Excel and PowerPoint.  You will also use TEAMs software and learn how to keep safe online.</p>

<p><strong>Certificate in IT User Skills Level 2 (ITQ)</strong> and <strong>Level 3 (ICDL Advanced) </strong>are year long courses which will build on existing digital knowledge and help you become an expert user of the software applications that are essential for employment today.  Topics include word processing, presentation software, spreadsheets,  databases and productivity in IT.</p>

Course requirements

<p>Entry to these courses starts with an informal meeting with your teacher and a starting points activity to check your current levels in English, maths and digital skills. You will need to have a good use of English for each course level. There will be an opportunity to join a separate English, maths and digital skills class if you do not already have a Level 2 qualification in these subjects.</p>

<p>You will need 100% attendance throughout the course to successfully achieve.</p>


<p>Old Hall Street, City Learning Quarter, Wolverhampton, WV1 3AU</p>

What are the benefits of this course?

<li>You will be developing skills to enable you to work towards the career of your dreams.</li>
<li>You will gain skills and qualifications recognised by employers.</li>
<li>You will gain a valuable addition to your CV to help you get a job or help you to get a better job.</li>
<li>Award and certificate courses will give you skills and knowledge-based qualifications to progress in work and life.   </li>
<li>You will study in an adult environment with support from a dedicated student services team.</li>
<li>Many students will be able to access financial support e.g. course fees, resources, travel, childcare, laptop loan</li>
<li>All the teachers are experts in their subject, fully qualified and experienced.</li>
<li>We get excellent feedback from students.</li>
<li>You will be given a FREE Microsoft Office 365 account.</li>

How will I learn?

<p>Sessions will be delivered face-to-face. Sessions will include discussions, group activities, tutorials, and practical activities giving you the best experience and prepare you in the best way for a move onto the next level of course or into employment. In addition there may be online sessions where you will learn to use Microsoft Teams and the opportunity to attend additional workshops to futher your skills.</p>

<p>Learning support is available if you have any  learning difficulties, let us know on your application form if you require support with your learning.</p>

How will my progress be monitored and assessed?

<p>Assessments will take place throughout your study to ensure you remain on track. Your teacher will negotiate assessment plans with you on a regular basis and give you feedback on how well you are doing.</p>

<p>You will have an Individual Learning Plan that will be used to record your targets and progress.  Some courses use external assessments and in others you will create a portfolio of evidence that will be assessed by your teacher and moderated externally.</p>

Are there any additional costs?

<p>For many students the course will be free. Student Services will check your eligibility for funding. You will need to supply your own writing materials such as pens, paper and folders; you may be able to loan laptop and MiFi dongle to enable you access the internet to practise at home.</p>

What qualification will I get?

<p>On successful completion of your course you will be awarded one of the following:</p>

<p>Introduction to Digital Skills in-house certificate</p>

<p>Making the Most of Your Digital Device in-house certificate</p>

<p>Gateway Qualifications Award in Essential Digital Skills Entry 3 and Level 1</p>

<p>Gateway Qualifications Award in Digital and IT Skills Level 2</p>

<p>Microsoft Office Skills for Work in-house certificate</p>

<p>Gateway Certificate in IT User Skills Level 2 (ITQ)</p>

<p>BCS Certificate in IT User Skills Level 3 (ICDL Advanced)</p>

What will I be able to do after this course?

<li>Progression to the next level Digital / Computing Course.</li>
<li>You may wish to broaden your skills in other areas such as English or Maths</li>
<li>As you further develop your skills, employment opportunities could include:</li>

<p>Data Entry Clerk (£15,000 to £25,000)</p>

<p>Library Assistant (£17,000 to £23,000)</p>

<p>Health Records Clerk (£18,546 to £24,882)</p>

<p>IT Trainer  (£20,000 to £40,000)</p>

<p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt">*Salary information is taken from the National Careers Service February 2024*</span></span></span></p>

<p>Network Manager (£30,000 to £70,000</p>

Further information

<p>For further information or for careers or educational advice please contact our Student Gateway:</p>

<p>01902 558180 | <a href="mailto:enquiries@aes.wolverhampton.gov.uk">enquiries@aes.wolverhampton.gov.uk</a> | <a href="http://www.aes.wolverhampton.gov.uk">www.aes.wolverhampton.gov.uk</a></p>